Her Beautiful Mess utilises express shipping services with Australia Post . All orders are provided with a tracking number via Australia Post once they are packed and shipping labels have been printed. We aim to post your orders (excluding custom made items) within 48 business hours. Order Posted Friday's or over the weekend are not packed and shipped until the following Monday.
Shipping costs are calculated at checkout based on the total weight and/or volume of the products in your cart. We find this is the fairest way to offer the most reasonable Express Shipping.
Please note that some items may fall under a larger weight bracket if they are fragile and require bubble wrapping, are bulky (for example Muslin runners) or if they are longer in length and exceed the dimensions needed to meet the carrier requirements for lighter parcel sizes, and therefore will be charged at a higher rate for the correct sized Satchel.
Processing time is 1-2 days with the exception of custom orders.
Shipping time varies from 1 to 4 business days.
Free Shipping is offered on orders of $200 or more. Free shipping is the Standard Aust Post service, however during COVID OUTBREAKS or high volume freight months such as December we may upgrade your order to the Express service at our own discretion at no extra cost.
We use Australia Post Express Satchels\Envelopes
If any of your contact or shipping details have been entered incorrectly, please contact us immediately. As we offer an express service, all orders are shipped within 2 business days and once your parcel has been sent, we are unable to have it redirected
If you become concerned or are having trouble tracking your parcel please contact Australia Post with the tracking number emailed to you as a first point of call. Please contact us via email or phone (0419 964 969) if you are still concerned.
Local Pick-up
Pick-up for Perth based residents ONLY can be arranged from our Baldivis (South of the River) location. To void shipping charges please enter the code LOCAL COLLECTION in the discount code box at checkout. We will then email to arrange a time and advise our address. This services is for orders completed online. Please note, we are not a retail outlet so browsing is not possible at this time.
International Shipping
We offer International shipping to NZ. Shipping rates are based on weight of your total order and will be shown at checkout. We are happy to provide shipping quotes for larger orders (over 2kg) or oversized items such as bulky table linens on request.
